[Resolved]  HDFC Bank — term plan cancellation in looking period, not returning my full money

I took a hdfc life policy[protected] and because of very poor response of hdfc life customer care, i cancelled it within look in period.
I paid 2697 (3 month premium as per life policy) and now i got a mail that rs. 899 will be refund.
Why 899? Why only one month money? Why torturing me - it is so simple, i took a policy and i have rights to cancel it, and i cancelled it in look in period. Then why this - why such mail. Tried to talk to cc but they don't have any info.
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Apr 2, 2019
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Feb 21, 2019
Updated by rohitamitpathak
5th Feb was my last day of my look in period and I submit request on 4th Feb along with all required document. attaching mail ref and policy document waiver form (Look In option ticked) -

Feb 21, 2019
Updated by rohitamitpathak
attaching waiver form that i sent to [protected]@hdfclife at 4th feb.

Verified Support
Feb 28, 2019
HDFC Life Customer Care's response
Hi, as the concern is already raised on service Id, our team will check and post assessment response will be shared with policyholder.
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