[Resolved]  HDFC Bank — wrong way of policy selling

Address:Mumbai City, Maharashtra, 400011

I have provide you my medical documents & at the time of the documentation i have provided that documents to your filed executive.in your policy none of my medical details has been mentioned in the policy. Is your policy issued with my medical details? Did your underwriter checked my medical details? If you are saying all the signatures are true on this policy then please share with me my signed application form with illustration i will cross check it from my side. My occupational details & my annual income filled totally wrong in this policy & you can clearly see in my bank statement bharti axa life insurance rejected my policy because of this medical issue. Then also you investigation team is saying they did not find any thing in this policy & rejected my case.
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Jul 19, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
HDFC Life Customer Care's response
Hi, kindly inform to the customer that write to us at [protected]@hdfclife.com from his / her registered id to have the same look into and addressed. Once the email is sent by customer inform him / her to share the interaction id with us.
Jun 21, 2018
Updated by vrushali javkar
company is totally ignored my medical documents & the occupational details.they just declined my case by telling me that this policy is issued on the basis of documents have you have provide.I want to know if company received my medical details then how can they issued me policy without mentioning my medical details & my occupational details are completely wrong in this case.& I want to know how can bharti axa rejected my policy & HDFC life insurance accepted my policy.
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My aadhar no.[protected] cann't be linked with policy no.[protected]UID NO. 101NO76V01) in the name of Shri Ashish Kumar Roychowdhury.
HDFC Life Customer Care's response, Jun 18, 2018
Hi, kindly inform to the customer that write to us at [email protected] from his / her registered id to have the same look into and addressed.
please check HDFCSL=[protected]' Policy No: 19657302.
in this case I have provide you my medical details, bank statement & my signature verification.
in my bank statement you will clearly find my policy has been rejected by bharti axa on medical grounds & they have refunded my amount & same amount I have provided you & your underwriter ignored my medical documents which I have provided to your field executive & issued this policy without my medical details.my occupational details is totally wrong I have provided my salary letter head in this you will find my salary is near about 8-10 k then also your underwriter/investigation team ignored all the things & rejected my case.that clearly shows that you are backing that cheater sridhar broker.

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