HDFC Bank NetBanking — amount deducted from account but not submitted to emitra

mahendraarock

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan, 302012

I paid exam fee online with e-mitra... The amount was deducted from my account but the fee status was still "not submitted"
I waited for 2 days as i thought there may be a technical error on system.
Then i had to pay again for this.
So there were two deductions from my hdfc account.
When will i get my money back for the first fail transaction?

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

I'll ensure this is taken up promptly. Please share your Account No./Customer ID, registered contact details, details of the transaction and the complete issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance.