HDFC Bank Payment Gateway — refund from air india

Address:New Delhi, Delhi

Earlier i had booked tickets from delhi to portblair from safdarjung airport counter, but due to some unforseen circumstances, i got cancelled the tickets from the safdarjung airport counter on 26/08/2017.
I have paid my ticket charges thru my hdfc credit card "* * * 2203", but till date i have not received my refund of rs. 1, 90, 000/-.
Name: pradeep kumar agrawal
The ticket numbers are as under:[protected], 183, 182 and 187
Refund slip no. 060954
Cancellation date: 26/08/2017
Till date i have not received my payment for the last 30 days. Air india is defeating the purpose of dream of pm modiji and the refund should take no time in digital payment. Please take necessary action. My mobile no. Is [protected]

It is to be noted that as per air india (Mr. Sanjay) had sent the request no. 25 dated 14/09/2017 and some mr. Paresh from hdfc gateway (Mob no. [protected]) is dealing for the refund. Strict action should be taken for such a negligence.
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Sep 25, 2017
Updated by pkagrawal_pk
Earlier I had booked tickets from Delhi to Portblair from Safdarjung Airport counter, but due to some unforseen circumstances, I got cancelled the tickets from the Safdarjung airport counter on 26/08/2017.
I have paid my ticket charges thru my HDFC credit card "**** **** **** 2203", but till date I have not received my refund of Rs. 1, 90, 000/-.
Name: Pradeep Kumar Agrawal
The ticket numbers are as under:[protected], 183, 182 and 187
Refund slip no. 060954
Cancellation date: 26/08/2017
Till date I have not received my payment for the last 30 days. Air India is defeating the purpose of dream of PM Modiji and the refund should take no time in digital payment. Please take necessary action. My Mobile No. is [protected]

It is to be noted that as per AIR INDIA (Mr. Sanjay) had sent the Request no. 25 dated 14/09/2017 and some Mr. Paresh from HDFC Gateway (Mob No. [protected]) is dealing for the refund. Strict action should be taken for such a negligence.
Complaint comments 

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Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance

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