[Resolved] HDFC Bank Payzapp — added money to payzapp wallet - but not credited to wallet at the same time money deducted from credit card. | |||||
I have loaded 5000 to payzapp wallet on 16/01/2019, but the transaction isn’t successful and money got debited from sbi card. I checked in transaction history of payzapp, but no trace of failure of success of the transaction. No transaction number is there in payzapp history. I have seen the same issues from many customers. I have tried to contact the support but no one taking my calls, i even sent an emails but no response. Please see below message. Rs.5, 000.00 was spent on your sbi card ending xxxx at payzapp wallet load on 16/01/19. Available credit limit: rs.11, 078.03. Was this information helpful? | |||||
Feb 17, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 17, 2019 HDFC Bank Customer Care's response Dear Customer, We're here to help. We request you to please provide us your registered contact details & transaction details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it. Anay, HDFC Bank Customer Assistance | |||||
 5 Comments | |||||
Comments
I Have already made Payment of my credit card but iam reciving continuously call from collection dept mr. Punit he is using abusing language to me
he is calling me another another no -[protected]
Pls take action against him
He doest Know how to Speak with Customer
he is calling me another another no -[protected]
Pls take action against him
He doest Know how to Speak with Customer
My name is debomita dey, wife of Kunal dey. My husband is in USA right now.thts why payment of loan amount is delayed.but a lady-employee of your bank misbehaved again Nd again with me, as if she is my boss.how dare she?i[censored] don’t take a step thn i will take step against her.
Give me my credit card information status
Activated or deactivate information my credit card bill in pending whats my credit card balance statement
Activated or deactivate information my credit card bill in pending whats my credit card balance statement
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Kindly clarify why i have been debited with the above said amount.