HDFC Bank — reg 33403505 bank account - incorrect email id on profile | |
I am receiving emails for this bank account but i am not the account holder. Hdfc has incorrectly put my email address on the customers profile. I've already contacted jayesh sonagara and ankit makwana, relationship managers, to remove my email address from the profile, but they havent responded since june 2nd when i sent the below email to them. Hello jayesh, I have been receiving emails intended for your customer in my gmail inbox. I am not actual customer of the hdfc account mentioned in this email. Please remove my email address [protected]@gmail.com from all the bank records for this account. I reside in hyderabad and do not hold any hdfc bank account. I am able to view all statements of this customer as i know the customer id 33403505 of this customer. This is a serious breach and if you do not remove [protected]@gmail.com id immediately then i am going to take serious action. Was this information helpful? | |
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jul 15, 2019 HDFC Bank Customer Care's response Dear Customer, We request you to forward the copy of the email received by you on [protected]@hdfcbank.com for further investigation in this regard. Please note that as per our records your email id is not updated in the said customer id. -Nadia HDFC Bank Customer Assistance | |
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I think you should try resolver dot in . and raise your complaint over there. It worked for me.