[Resolved]  HDFC Securities — Account disabled due to KYC

I won’t suggest any NRI’s to use HDFC securities. This organisation is not for NRI with almost no customer service. I am trying since more than last 6 months to enable my accounts. I have all the communications from nrihelp email so called made to help nri? I will stare all the communications fro here. I was asked to come to Indian to one of their branch for KYC. When I requested that I am a NRI and it’s not possible for me to come to India then they agreed to accept the documents with notary / certified from justice of peace. I send them all the document through courier duly completed. Then they can up with an issue in the form as one box was not ticked. They asked to resubmit everything again I requested they you have all the documents which is certified/notaried and allow me to send only from again as it cost me money to get it done from notary here but they did not agreed. Anyway I didn’t had any other option so I sent them everything again and now they came up with another excuse that the form was in old format? It was ridiculous as the form was sent by them in email. I again requested through email and also called them but now they are telling that I have to come there for complete the KYC. They are just trying to harass me. Anyway I don’t want to do any business with this kind of organisation which is insensitive and with no customer service. I am now working on opening a trading account with other bank then I have to delink this demat account from Hdfc trading account and link with new trading account. It’s a tedious job but I don’t see any other option and I am paying this price for the mistake I made by opening my NRE and Trading account with HDFC. Once all these are then only I can close all my accounts with Hdfc. It’s not easy to come out once you have opened the account. Happy to share more information and email communications with nrihelp if anyone needs.
I won’t suggest any NRI to open their accounts with HDFC especially Hdfcsec never. They might be good for domestic customers but a big no for NRI. I am happy to share all the communications with anyone interested to get an idea before you are planning to do a business with Hdfc.