[Resolved] HDFC Bank Securities — customer harassment in the name of re-kyc | |||||
I received an email from hdfc security customer care regarding kyc submission as part of regulatory requirement. I submitted by kyc documents with verification done by branch officers at their registered branches. Now my demat account is suspended for trading while the branch manager is saying that they have done their job and nothing pending on their side. It seems to be that hdfc security internal departments are not working integrated way. Instead of solving their own problem, they are harassing their customers who are holding account more than 10 years. No one is there to take any ownership. This is pathetic. Was this information helpful? | |||||
Aug 14, 2018 Complaint marked as Resolved HDFC Securities customer support has been notified about the posted complaint. Verified Support Jul 14, 2018 HDFC Securities Customer Care's response Dear CustomerGreetings from HDFC Securities Ltd !!! In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com" We will be happy to assist you. Regards Customer Care HDFC Securities Ltd | |||||
 1 Comment | |||||
Comments
HDFC Securities and HDFC Bank don't update correct KYC information on their website. HDFC Securities Satara Branch don't cooperate with client whenever you go their branch office. They are always busy on their trading terminals.
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