[Resolved] HDFC Bank Securities — document submitted for kyc but account is still suspended

sachin28880

Address:

Thane, Maharashtra, 421201

Hi,

I have submitted KYC required document to hdfc securities off Ghatkopar on Friday 6th july 2018 its 4 working days completed and trading account is still suspended.

When I give call to Ghatkopar branch[protected] they ask me to call hdfc securities customer care[protected] and securities says it will take more 3-4 days to do KYC.

No one is taking the responsibility. no seriousness towards the work.

it takes 25mins to connect with hdfc securities and getting no response.

Do not open your trading account with hdfc securities.

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Sep 3, 2018

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2018

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

We will be happy to assist you.

Regards
Customer Care
HDFC Securities Ltd