[Resolved] HDFC Bank Securities — irrelevant depository charges deducted

Abhilasha Bhardwaj

from Delhi, Delhi

Address:

Flat no 705, Pearl Court Tower 3, Essel Tower, MG Road, Gurugram, Gurgaon, Haryana, 122022

Depository charges have been deducted from my hdfc savings account for my demat account which i haven't used for last 7 years. The amount of rs 826 was deducted without any initimation or notice, and no sms or email was sent post that. It is useless to call the customer care service as the telecallers keep diverting your calls without any resolution.

I would want an immediate refund of rs 826 in my hdfc account. Please do the needful.

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Dec 18, 2019

Complaint marked as Resolved

HDFC Securities customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

HDFC Securities Customer Care's response Dear Customer

Greetings from HDFC Securities Ltd !!!

As this pertains to depository charges, we request you to connect with HDFC Bank Depository unit at [protected]@hdfcbank.com" or call on 61606161 ext -4.

We have also raised this from our end.

Regards
Customer Care
HDFC Securities Ltd