HDFC Bank Securities — Mapping Change without intimation | |
Dear Team,
Since last 4 to 5 years I am trading through your HDFC Securities office situated at Gandhinagar (Gujarat). Today when I call to them they said your account is mapped in Ahmedabad so you have to call there. Further when I call to ahmedabad branch they said you have to call from your registered land line number. How can one call from his land line when during the whole trading session he is in his office?? Further I have never request or done trading through ahmedabad location so how my account was mapped in that area?? And mapping and all that is their internal matter why should I loss my money because of their internal system?? Was this information helpful? | |
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HDFC Securities customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
i was told that hdfc sec accepts trading orders via phone only from the registered contact number in their records..this is their measure undertaken to avoid non genuine or fraud practices...which i believe is a good process...this provides security to our accounts...suggest u register your number with them by contacting their customerservices number..& i believe mapping of trading a/cs to a particular branch is as per the branch of your region... u can anyways always call on[protected] prefix local city code) to place order...
->@ maulik...
i was told that hdfc sec accepts trading orders via phone only from the registered contact number in their records..this is their measure undertaken to avoid non genuine or fraud practices...which i believe is a good process...this provides security to our accounts...suggest u register your number with them by contacting their customerservices number..& i believe mapping of trading a/cs to a particular branch is as per the branch of your region... u can anyways always call on[protected] prefix local city code) to place order...
i was told that hdfc sec accepts trading orders via phone only from the registered contact number in their records..this is their measure undertaken to avoid non genuine or fraud practices...which i believe is a good process...this provides security to our accounts...suggest u register your number with them by contacting their customerservices number..& i believe mapping of trading a/cs to a particular branch is as per the branch of your region... u can anyways always call on[protected] prefix local city code) to place order...
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i was told that hdfc sec accepts trading orders via phone only from the registered contact number in their records..this is their measure undertaken to avoid non genuine or fraud practices...which i believe is a good process...this provides security to our accounts...suggest u register your number with them by contacting their customerservices number..& i believe mapping of trading a/cs to a particular branch is as per the branch of your region... u can anyways always call on[protected] prefix local city code) to place order...