[Resolved]  HDFC Bank Securities — portfolio section is down

Address:Pune, Maharashtra, 411057
Website:www.hdfcsec.com

The portfolio section of the trading account is not at all working and the response by the customer care executive is highly disgraceful.in order to get to the customer care i had waited for 10 mins and then the call got connected which was not fruitful in any way.

Being a reputed brokerage firm, it's a bad experience i had faced and would like to get it compensated.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2019
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
HDFC Securities Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused to you in this regard.
We have made a note of your feedback on this.

This issue has been resolved. Kindly provide us your trading account number or write to us at '[protected]@hdfcsec.com" incase you are still facing this issue. We will be glad to help you.

Regards
Customer Care
HDFC Securities Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information