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HDFC Securities — Service with HDFC securities

I opened a trading account with HDFC securities[protected] with nice past experience with HDFC Bank.
To my surprise, I see really bad service from HDFC securities.

Firstly, 3 MONTHS have been taken to assign a relationship manager.
Secondly, relationship manager won't be available whenever we call them for any service.

I am wondering why should we opt for a premium broker like HDFC Securities when there is no proper service provided for the paid premium charges
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Dear Darshan,

We sincerely regret the inconvenience caused to you.
We would request you to please write to us at [protected]@hdfcsec.com / [protected]@hdfcsec.com along with your trading id and contact number for further assistance or call our customer care number at 39019400 / 49360469

Regards
HDFC securities
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    +91 22 6741 9946
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    Trade Globe, 2nd Floor, Kondivita Junction, , J. B. Nagar, Andheri Kurla Road, , Andheri (E), Mumbai, Maharashtra, India - 400059
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