[Resolved]  HDFC Securities — The most worst service of HDFC securities

They have suspended my Demat account without giving any notice. The reason they told is to KYC update. I have sent my KYC through courier two times. Their response is "we didn't get it".

Then I processed through their branch and updated my KYC, but I still can't buy or sell anything because cash product in all the exchange is suspended in my account. Nobody is ready to answer. The customer care won't attend the phone.

Still, my money is stuck with the Demat account. All these processes have taken more than one year even then I can't buy or sell anything.

What a pathetic service. I suggest you all don't open a Demat account with HDFC Securities. There are good blockers with customer-friendly service.
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Sep 17, 2021
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
HDFC Securities Customer Care's response
We regret the inconvenience caused to you.
Please provide us with your trading account number/bank customer id / Demat account number for further assistance.
Also you may call our customer care number[protected] / 39019400 or write to [protected]@hdfcsec.com
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