HDFC Bank Securities — unauthorized sms charges debited | |||
I have a trading account with hdfc securities which was recently opened by me. I received a call from their office asking about activating of sms alert charges and that a representative will visit me shortly to explain the details & charges for the service. I waited for someone to come & explain the details, however, no one came. On the next day, i noticed that a charge of rs 2075.32/- had been debited from my bank account towards sms charges by hdfc securities. I have not approved this transaction, nor did anyone explain it to me. I have called & informed hdfc to withdraw this service and to reimburse the amount. I have also written to hdfc securities on this, but have not received any response till date. I would like these charges to be reversed, since i have not approved this. Kindly do the needful Was this information helpful? | |||
HDFC Securities customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
58%
Complaints
32723
Pending
0
Resolved
18403
View all 32723 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
you may write to there grievance desk @ [protected]@hdfcsec.com for further assistance.