HDFC Bank Smart Buy — Air Ticket not issued after debucting amount

rajuramesh

from Chennai, Tamil Nadu

Address:

Pune, Maharashtra

I have book a air ticket with HDFC Smart Buy and I have not received the eticket. I just have the successful transaction status from HDFC Smart Buy. The Smartbuy Ref No is : [protected] I am repeatedly made to go around in circles between the airline and HDFC Smart Buy. When you call the helpline, they ask you to send an email to support and I am not getting any response. HDFC Smart Buy is causing unnecessary hardship by not providing the Air ticket or any kind of reply.

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Comments

rajuramesh

from Chennai, Tamil Nadu

Pathetic service from HDFC Smart Buy

ypsingla

from Pathri, Maharashtra

I am surprised with your Smatrbuy web site working . I got too much
inconvenience working with this site, today four times Rs.500/- have
been debited from my credit card for attempt of recharge of Airtel
Digital TV, inspite of the display of the message on the screen that
due to error the transactions could not be successful. But as per the
massage received 4 times on my registered mobile I have been charged
Rs, 500/- each time from my credit card Still
I am not successful to get recharge of the said DTH. Kindly see to it.
Donot send such message by Email for using Smart Buy if there are errors
in the website & causing harassment to the customers.See that this amount Rs. 2000/- be credited to my credit card account without delay. There is no page on this site where customers can lodge their complaints.