[Resolved]  Headz Hair Fixing — How i was scammed of rs 28,000

Address:	560016
Website:	www.refixmyhair.com

First thing - attaching the original bill, so that they wont [censored] on your face claiming this complaint to be fake or to defame their "company".

So, i started to lose my hair at a very young age, ever since i was in my 10th grade. It's hereditary, a transferred curse from my ancestors. Couple of my cousins don't have too. Initially it didn't bother me that much. But as days, years passed by, and when i started working, it hampered my confidence. I have spent(read wasted) thousands of rupees visiting "top dermatologists" trying their expensive medicines. Few "skin care specialists" claimed(read looted) to have perfect solution as well. Terribly expensive ones though. But i'll tell you what. None of these will work. NONE. Take my word. Don't fall for any of those.

I kept hair transplant as a last resort. Few people around me suggested i should rather get a wig. Sort of. I came across few YouTube videos of the mentioned company which looked too good to be true. I mean the results looked so deliciously perfect, that anyone with a problem like mine would easily fall for it. One of their videos had a guy holding some electronic device while doing the fixing. Impressive stuff i'll tell you. So i visited one of this "company"'s branch located in ORR, for an inquiry. There was an young lady who explained me the different methods they use. They call those wigs as "hair systems". Just a fancy name. And the methods used are Bonding (stick it on with a skin friendly gum), Weaving (stitch it to your original hair), Clipping (few clips will hold your original hair). The first two will require maintenance every once in a month(you gotta go there to re-fix), and the last one requires you to take it off every night and while bathing. The cost i was told will start from 15k to 60k or so, and "depends on my budget". I just got those details and left. I was skeptical. After few weeks, i visited again. This time a guy explained me the same, and also showed me three demo samples, ranging between 15k to 30 some k. I was also told that whatever maybe my hair color and texture, they'll match it. I left the venue again, and i was still skeptical. One of the reasons was those "hair systems" didn't feel they're worth so much money. I checked their Facebook page, and found out that some positive comments were from the employees themselves, or from the people who are associated with the company some way or the other. I decided to go give it a shot anyway, and visited them for the third time. This time the same lady explained me again, and i opted for Clipping method. As i wasn't sure how long that gum will hold on my oily scalp and longevity of that wig. So she showed me just two samples. One costing around 28k (synthetic/artificial hair), and another one around 36k (natural hair). I told them that whatever it is, it should look natural and not fake. She suggested me to go with the entry level synthetic one itself, since they are gonna "match and blend" with my original hair color and texture. When it came to the payment, i was suggested to pay by cash(for obvious reasons). I came out searching for an ATM. While withdrawing the money, i wasn't really feeling good, something was tell me to run away. I should probably have. But i decided to go back and make the payment. While doing so, i told her - "i'm spending so much of my money, i hope the results will look natural". She re-assured me that it'll, since they'll "match" the color and texture. Before handing over the cash, i asked her "can i see the one that'll be put on my head?". She nodded NO. After the payment, i was asked to "sit for 5 minutes" in the waiting room for their "technician" to take me. While waiting there, i asked them that the results should look natural. They re-assured me. I waited for about 45 minutes or so, and then a guy took me inside one of their fixing cabins. Inside the cabin, i was asked to wait for 5 minutes again, but that wait seemed forever. After almost an hour he came back with that wig. He put that one on me and oh boy! It was completely OUT of my expectation! I'll tell you what. That "matching hair color and texture" thing, and that electronic device you see in one of their YouTube videos is a total bull! My natural hair are light-brown. Those hairs in the wig are so terribly thick and black, that the end result looked fake AF. It started to look like porcupine hair! My head and hair started to look terribly disproportionate. I was so disappointed that i was out of words. I mean i can't find proper words to explain how i was feeling that time. And that Clipping! Man wearing that clips is SO effin PAINFUL and uncomfortable! I wasn't told that in the beginning that it could be. I asked them that the results in their videos in YouTube are so perfect, but why mine looks so effin fake and disproportionate?! They desperately tried to convince me that it isn't looking fake, and they ended up saying the "systems" used in their YouTube videos are very expensive ones. I asked them then why wasn't i told this before, i was shown only two demo pieces. They had no answer, but rather tried to convince me again that it isn't looking fake.

Couple of days later, i went there asking for a refund, but they said "not possible". Just imagine the number o[censored]seful things i could have bought with that money rather than throwing it away.