[Resolved]  Healthkart — fake Authenticity guarantee

Address:Bathinda, Punjab

healthkart authenticity promise is totally fake. my product ON company whey protein 5lb (order no HKD[protected] is received with seal tempering condition. the protien powder is came out without open the container. container was open by someone without breaking the seal but seal is tempered .i register complaint with healthkart helpline number they register my complaint and tell me they will pick it up and order you a new product 24 to 48 hours but after 5 days no one come to my office.i paid 6544 rupees in my first purchase by faith on healthkart but they cheated me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
May 27, 2015
HealthKart Customer Care's response
Dear Maninder, We are sorry to disappoint you. As discussed on call, kindly confirm if the pick up has been done or not. If it is not yet picked up we request you to please send the product back to us by Speed Post and we will refund you the courier charges incurred till Rs 250. Thank You Stay Healthy Team Healthkart
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HealthKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    433
    Pending
    24
    Resolved
    340
    HealthKart Phone
    +91 124 461 6444
    +91 124 455 1616
    HealthKart Address
    4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001
    View all HealthKart contact information