[Resolved] Healthkart — fake on whey protein 5 lbs supplement

Sarang Mohan

from Bengaluru, Karnataka

Address:

Kannur, Kerala, 670007

Sir,
I purchased on whey protein 5 lbs from healthkart on 6th dec 2017. I have already consuming a on whey protein of same flovour. So i unopend the product until yesterday, when i opened the product i can see that there is no seal in the neckband, i douted the product is fake. My previous product of same quantity has sealed properly. Here a celo tape is used to seal the product. I have seen that the powder is not easily soluable in the water and after consuming i have problems in my stomach, the taste is different at every time. Then i damn sure they added some kind of other things instead of original whey. You are trying to cheat us by giving fake suppliment. I lost almost 6800 rs for purchasing this fake product.. What can you do against this please connect with me.

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Mar 30, 2018

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

HealthKart Customer Care's response Hi Sarang,

Greetings from HealthKart.

We would request you to share your order number or registered account details so that we can check and assist you on same.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Feb 19, 2018

Updated by Sarang Mohan HKA[protected]

Feb 21, 2018

Updated by Sarang Mohan Hello sir the order id is shown above

Verified Support

Feb 21, 2018

HealthKart Customer Care's response Hi Sarang,

The shared order Id is not visible to us(Its protected) so please share the same again.

Feb 21, 2018

Updated by Sarang Mohan HKA[protected]

Feb 21, 2018

Updated by Sarang Mohan Sir order id is shown above

Feb 24, 2018

Updated by Sarang Mohan Hello

Feb 26, 2018

Updated by Sarang Mohan Please find the order id

Verified Support

Feb 27, 2018

HealthKart Customer Care's response Hi Sarang,

As shared earlier' order Id is not visible to us(Its protected). request you to share the same at [protected]@healthkart.com, we will check and assist you on same.

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Comments

ASHIK ASH

from Bantval, Karnataka

Hi, I have ordered muscleblaze supergainer 2kg yesterday but now I changed my mind. It is shipped today but I want to cancel this order but there is no option to cancel this order in the app. So please accept my request and cancel this order as I won't be taking the delivery. Thank you
Order no.- HKA[protected]

Ansari asif

from Mumbai, Maharashtra

Dear sir
I no need to muscleblaze mass gainer XXL
And I have already given to ordr so I want to cancel my ordr.
Ordr and shipping details are below.
Id. HKM[protected]
Shipped no.[protected]
Kindky Cancel my ordr as soon as possible.
Thanking you
Regards.asif ansari
BHIWANDI

HealthKart Customer Care's response, Apr 14, 2018

Verified Support

Hi Asif,

We are sorry to learn that you decided to cancel your order. However, same has been shipped so we can't cancel it directly. Need not to worry, we would suggest you to refuse the delivery & same would get returned to our warehouse & we'll treat it as a cancelled order.

For any further assistance please feel free to reach us at 0124-4616444.(Monday to Saturday from 10 AM to 7 PM).

Thank You,
Stay Healthy!
Team Healthkart

Lokender Sadana

from Gurgaon, Haryana

I ordered proburst whey protein on flash sale on 19-apr-2018. On offer of 1+1 on mrp .. I ordered the same at price of 2999 and received the order confirmation stating COD of Rs 2999.. but when I actually received the consignment the COD amount were outstanding at 4000 rs.. how come?????

Rajiv Joel

from Kakinada, Andhra Pradesh

I am ordering the product before 10 day but I am receiving now a day so pls help me to know the where is my. Parcel and it's will reach to me kindly pls contact