[Resolved]  Healthkart — healthkart muscleblaze raw whey protein 2.2 lb unflavoured

I paid for the order and it was supposed to be delivered on 16th oct as i got the message from delhvery that your hk brightlifecare package with delhivery awb[protected] will be delivered today. Later on i got a confirmation message that my product has been delivered but when i check with security they told no one arrive to deliver the package. Being a gym fanatics i cannot compromise on my diet but due to such incidents i am facing problem. I went twice to check with security but the told no one has ever arriver with my package.
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Nov 25, 2018
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
HealthKart Customer Care's response
Hi Diteesh Devarshi,

Apologies for the inconvenience caused to you.

We have asked our courier to arrange "physical vitrifaction by the courier boy" so that we can get this checked that who has received the parcel on your behalf, post that we'll confirm you the next course of action. Would request you to allow 24-48 business hrs to investigate into the matter & share the final resolution with you.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM)

Thank You,
Stay Healthy!
Team Healthkart
Verified Support
Oct 23, 2018
HealthKart Customer Care's response
Hi Diteesh Devarshi,

This is with reference to your concerned raised on dated Oct 17, 2018.

As per telephonic conversation with our support team you have confirmed that shipment with order ID: HKA[protected] has been delivered to you on Oct 20, 2018, so complaint stands closed from our end.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM)

Assuring you of our best service always.

Thank You,
Stay Healthy!
Team Healthkart
Complaint comments 

Comments

Hi, I have order and Muscle whey protein yesterday. I have choose option of cash on delivery. But now I want to cancel this order. I couldn't found any option for cancel the shipping of this product. Please let me know from whom I have to contact for cancellation of this product. My order number is AWB:[protected]

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