[Resolved] Healthkart — Item missing | |||||
I had ordered muscleblaze whey protein and it was schedule to come on monday, 19th june. On that day i was not at home nor any of my family members. But the courier guy came and gave the parcel to my neighbor without my consent or informing me and i didnt know my neighbor at all. I came back home and my neighbor gave the package to me and now in that parcel shaker is missing. I dont know if the courier guy gave it or not my neighbor took it, but the responsibility is of the healthkart to make sure that it gets into the right hand. But it was very unprofessional work done by healthkart and the courier service. And yesterday when i tracked my parcel on xpressbees it showed delivered, immediately i launched a complain to the courier company xpressbees, with complain no: 5762960. Anyways please make sure that i get that shaker anyhow as soon as possible. Details are below. Thanks and regard Ankur anand Order id: hka[protected] Phone: [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
Jul 21, 2017 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 HealthKart Customer Care's response Hi Ankur Anand, please accept our sincere apologies for the trouble caused. We never intended this to happen with any of our customers.As requested on email by our support team please help us with the pictures of the products received along with the carton box so that we can get it checked and do the needful accordingly. For any further query, ring us at[protected] Mon-Sat: 10 am- 7 pm. We'll be glad to assist you. Thanks Stay Healthy Team Healthkart | |||||
Add a Comment | |||||
82%
Complaints
433
Pending
24
Resolved
340
View all 433 HealthKart reviews & complaints
+91 124 461 6444
+91 124 455 1616
4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001
View all HealthKart contact information
Post your Comment