[Resolved]  Healthkart — Item missing

Address:Thane, Maharashtra, 401208
Website:www.healthkart.com

I had ordered muscleblaze whey protein and it was schedule to come on monday, 19th june. On that day i was not at home nor any of my family members. But the courier guy came and gave the parcel to my neighbor without my consent or informing me and i didnt know my neighbor at all.
I came back home and my neighbor gave the package to me and now in that parcel shaker is missing. I dont know if the courier guy gave it or not my neighbor took it, but the responsibility is of the healthkart to make sure that it gets into the right hand. But it was very unprofessional work done by healthkart and the courier service.
And yesterday when i tracked my parcel on xpressbees it showed delivered, immediately i launched a complain to the courier company xpressbees, with complain no: 5762960. Anyways please make sure that i get that shaker anyhow as soon as possible. Details are below.

Thanks and regard
Ankur anand
Order id: hka[protected]
Phone: [protected]
Email: [protected]@gmail.com
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Jul 21, 2017
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
HealthKart Customer Care's response
Hi Ankur Anand, please accept our sincere apologies for the trouble caused. We never intended this to happen with any of our customers.

As requested on email by our support team please help us with the pictures of the products received along with the carton box so that we can get it checked and do the needful accordingly.

For any further query, ring us at[protected] Mon-Sat: 10 am- 7 pm. We'll be glad to assist you.

Thanks
Stay Healthy
Team Healthkart
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