[Resolved]  Healthkart — money deducted from bank but order not placed

I was ordering muscleblaze 8.8lbs whey performance chocolate on healthkart app. It was showing error with debit card thats why i paid through upi. But when i paid through upi, my money got deducted and there is no order placed on 8 january 2019 at around 11:30pm
I need my money back.
Please refund it fast.
My email id is [protected]@gmail.com
Check my phone no. Associated with it
Name - Anubhav Sharma
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Jan 10, 2019
Complaint marked as Resolved 
I had mailed the company regarding the issue and even contacted their customer care for resolving the issue and they assured me that I will get my money back within 7-10 working days
HealthKart customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
HealthKart Customer Care's response
Dear Anubhav,

We regret the inconvenience caused to you.

Would request you to please share your registered mobile number with us so that we can check the details as we are unable to check any details with given e-mail id.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
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