[Resolved] Healthkart — my order did not delivered

Yug Thakur

from Aligarh, Uttar Pradesh

Address:	Panchsheel Nagar, Uttar Pradesh
Website:	[email protected]

Dear sir/madam,

I have booked a cod from healthkart order id[protected] name yug thakur. I got a massage from xpressbees that on monday 7.08.2017 my cod will deliver but unfortunately at night i saw in xpressbees status that your courier agent give the update that consign not available, i have call your customer care several time and from there only assurance come that your shipment will deliver with in 24 hours but 72 hours gone no phone call from xpressbees. I am very much feed up with your courier service and it is impossible for me to follow up so many time.

Looking forward for your speedy delivery and response.

Regards

Yug thakur

Was this information helpful?

No (0)

Yes (0)

Nov 30, 2017

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

HealthKart Customer Care's response Hi Yug,

I tried to get in touch with you on your given contact number: [protected], however contact could not be established as your phone was not reachable.

I sorry to inform you that as per the update from our logistics department your order Id :HKA[protected] has been returned back to us as your provided shipping address was incomplete:

We request you to please place a fresh order with complete shipping address and updated contact details so that we can arrange the delivery accordingly.

We really appreciate your patience and cooperation in this regards.

Thank You,
Stay Healthy!
Team Healthkart.