[Resolved] Healthkart — Order not getting reflected but amount debited muscleblaze whey gold

ShilpaGambhir

from Noida, Uttar Pradesh

Address:	Gurgaon, Haryana, 201301
Website:	www.healthcart.com

Hi team,

I had ordered muscleblaze whey gold this morning. The concern is amount got debited from the bank account but the product is not reflected in my orders. Also, didn't receive any text message.

Please deliver the product or refund the entire amount. Date of the incident is 25th june 2017around 12 pm. Feel free to reach me at shilpa. [protected]@yahoo.com or the contact number associated with the account. Thanks a lot!

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Jul 27, 2017

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

HealthKart Customer Care's response Hi Shilpa,

We are really sorry for the inconvenience caused. We have checked your account and found a successful payment of Rs 3995. The order HKD[protected] has been placed in lieu of the payment received.

Your order will be dispatched from our warehouse within 1-3 days. You will receive a shipment email with the tracking details as soon as the order is shipped from our end.

For assistance and help, please call us on[protected] Mon-Sat: 10 am- 7 pm.

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Comments

Vishal Katheria

from Aligarh, Uttar Pradesh

Not get mascle blaze shaker, Assorted 650ml with muscleblaze mass gainer..the gainer is delivered but the shaker has not delived and it is showing that shaker and gainer is both delivered

HealthKart Customer Care's response, Jun 26, 2017

Verified Support

Hi Vishal,

Please accept our sincere apologies for the trouble caused. We request you to please share your related order number and the pictures at care@healthkart.com so that we can get it checked and do the needful accordingly.

For any further query, ring us at 0124-4616444 Mon-Sat: 10 am- 7 pm. We'll be glad to assist you.

joy choudhary

from Bathinda, Punjab

I ordered gdyns whey on 12 june 2017 and received it on 22june 2017 but when i opened the the container there were small packets in which protein was packed and no supplement company does that in in india sokindly refund my money as soon as possible