[Resolved] Healthkart — ordered not delivered yet showing its delivered

Sam Nair

from Delhi, Delhi

Address:

Chitradurga, Karnataka, 577522

Order i'd hka[protected]. I ordered multivitamin and fish oil pills worth rs849 (Played through from my credit card) for my parents in challakere karnataka. The order is not delivered but we got delivered text, usually one gets ksg or call from executive end when the product is out for delivery, we have not got any such, not even a call to know my house in that lane... After a week when i spoke to my mom, i got to know she have not got any. When i called customer care, they careless and pathetically said they can't help after 72hrs. Seriously its fraudulent site. One can make money in many ways, not in drug sector.. I feel pathetic and horrible with this act of health kart end.

Was this information helpful?

No (0)

Yes (0)

Dec 11, 2019

Complaint marked as Resolved

HealthKart customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2019

HealthKart Customer Care's response Dear Mahidhara,

Greetings from Healthkart.

As per the current update, we have forwarded the request for field executive visit, we would request you to please allow us 48 working hrs on this.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!