[Resolved]  Healthkart — payment completed but order not placed

I have placed an order on 4th may, at 11:47, my email i'd is [protected]@gmail.com, i have placed an order using you, my transaction i'd is[protected] and my order was 1 muscle blaze whey protein 8.8lb chocolate flavour, and 1 muscle blaze ccreapro, total amount being 6598, for any further communication please send mail at [protected]@gmail.com.
Please resolve this issue asap
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
HealthKart Customer Care's response
Dear Jayant,

Greetings from Healthkart.

As per our records your order could not be placed and we have initiated the refund of Rs.6598 back to the source on May 4, 2019.

We wish to inform you that once initiated, it takes 7-10 business days for the amount to reflect in your account.

We request you to liaise with your service provider source to check the credit status.

For any further assistance, please feel free to contact us at[protected] or write to us at [protected]@healthkart.com (Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Complaint comments 

Comments

I ordered for six box of mightyx pro whey on 30 apr on today you cancelled my order without even asking me i want my orders otherwise ill go to consumer court and file a case of cheating against you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HealthKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    433
    Pending
    24
    Resolved
    340
    HealthKart Phone
    +91 124 461 6444
    +91 124 455 1616
    HealthKart Address
    4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001
    View all HealthKart contact information