[Resolved]  Healthkart — placed with wrong address whey protein. please cancel my order.

Placed with wrong address. Please cancel my order hka[protected]. Its a muscleblaze whey protein 2.2 lb rich milk chocolate. Couldn't find the option of cancellation. The payment was done online. The number was registered with a different user before and the number is mine now. Unfortunately, the address was saved and the item was ordered with wrong address. Need to cancel the order since i will be order a fresh order with my own address.
Was this information helpful?
No (0)
Yes (0)
Jan 26, 2019
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
HealthKart Customer Care's response
Dear Shahbaaz,

We wish to inform you that we have forwarded the request to cancel the order in-transit, would request you to please allow us 24-48 working hrs so that we can cancel the order and initiate the refund.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Dec 21, 2018
Updated by Deep Roychoudhury
Thank you. Please let me know once it is cancelled.
Verified Support
Dec 26, 2018
HealthKart Customer Care's response
Dear Shahbaaz,

We wish to inform you that as per our records the shipment with order ID: HKA[protected] has been delivered at the provided shipping address. Please confirm, if you still haven't received the parcel.

We also tried reaching you on provided contact number :[protected] however contact could not be established so please feel free to connect with our customer support at[protected].(Monday to Saturday from 10 AM to 7 PM) for any further assistance.

Assuring you of our best service always.

Thank You
Stay healthy
Team Healthkart!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HealthKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    433
    Pending
    24
    Resolved
    340
    HealthKart Phone
    +91 124 461 6444
    +91 124 455 1616
    HealthKart Address
    4th Floor, Parshavnath Arcadia, T 01, MG Road (Opposite to Motorola), Sector-14, Gurgaon, India - 122001
    View all HealthKart contact information