[Resolved]  Healthkart — product not delivered but received confirmation that it is delivered

Address:

Hyderabad, Andhra Pradesh, 500001

Hello Team,
My name is Srikanth Deokar from Hyderabad placed an order on 30th Sept 2018 of protine powder with order number # HKA[protected]. Also got a message saying that ther product is shipped with estimated delivery by 5th Oct 2018 with shipping tracking number # BLC7090752.
On 3rd of Oct 2018 i received an SMS & an email saying that the product has been delivered where as no one came to my residence to deliver the product and neither received a call from courier person.
Please nete that the payment of rupees 4500/- is already done as online payment for the product..
Its been 48 hours since i have complained about this to healthkart and they always say that they are waiting for "Proof of delivery" from their logistics.

Not sure what kind of courier services this people are using because i never got any kind of information about the courier guy arrival or their name or contact information.

I am fed up of calling them now as they will again ask me to wait for some more days as they asked me to wait for 48 business hours (6 working days).
I do not understand that how difficult it is for them to get the information from their own logistic partner.

Request you to look into this at the earliest.

Thank you,
Srikanth Deokar