[Resolved]  Healthkart — wrong delivery

I have ordered an ON (optimum nutrition) serious mass, 6lb chocolate on 4th april-2018. I got the product after waiting so long yesterday. I got a call from the delivery boy at around 7PM asking for the apology that he delivered the false product.Now this is something very disappointing that waiting from so many days, i got something else.
Suggestion-Please, keep the quality and time of delivery in mind.
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May 14, 2018
Complaint marked as Resolved 
HealthKart customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2018
HealthKart Customer Care's response
Hi Shanky,

Apologies for the inconvenience caused to you. We would request you to share your order number or registered account details so that we can check and assist you on same.

For any further assistance please feel free to reach us at[protected].(Monday to Saturday from 10 AM to 7 PM).

Thank You,
Stay Healthy!
Team Healthkart
Complaint comments 

Comments

Muscleblaze mass gainer xxl 11lb .order id. HKM[protected] . Kindly cancel this ordr as soon as possible because I no need to this product.
Thanking you.
Regards.ASIF Ansari
BHIWANDI 421302

HealthKart Customer Care's response, Apr 14, 2018
Verified Support
Hi Asif,

We are sorry to learn that you decided to cancel your order. However, same has been shipped so we can't cancel it directly. Need not to worry, we would suggest you to refuse the delivery & same would get returned to our warehouse & we'll treat it as a cancelled order.

For any further assistance please feel free to reach us at 0124-4616444.(Monday to Saturday from 10 AM to 7 PM).

Thank You,
Stay Healthy!
Team Healthkart
Already i paid for my order and still i have not got what is mine.Such a poor delivery system and your customers will be reverse back from you.As we thought u are delivering to metro cities withing 2-3 days but still without any updates and all .Its better if i have brought from any other stores.

HIGHLY NOT SATISFACTORY BY YOUR SYSTEM.
Sir maine health kart se muscle blaze mass gainer 1 kg ka order kiya tha aur mere pass mail aaya tha 13 may ko deliver hoga bt sir mujhe mere product abhi tk provide nhi hua kaisi service hai apki

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