[Resolved] Healthkart — wrong item send | |||
I have ordered on whey gold standard double rich chocolate flavour protein 10lbs but received rocky road flavour Phone no. [protected] Just 15 mins back i received my the oder and i have already informed your customer care support. Attached are the pictures you asked for Please see to the matter. After this i made so many calls.. Tried soo much and so many mails and they clearly said we cannot do anything what kind of response was that I had a word with the floor manager also and he was talking rubbish Ur box was not sealed after receiving the wrong product i called ur customer care in 10 mins of delivery from then till now what i am getting is nothing your manager mr. Kapil bidori clearly said we cannot do anything in this you should have made video before opening the box. Are you guyz crazy who makes video before opening the he said we have given you right product.. And now i believe i am cheated by you guyz i'll make sure that people in my known don't buy anything from you... And i never knew that you guyz are growing so well but you hardly care about your customer response and products they are getting... I literally feel cheated but i'll make sure that i go to senior level or ill take judiciary action where you can show ur proofs to them... Was this information helpful? | |||
Oct 19, 2018 Complaint marked as Resolved HealthKart customer support has been notified about the posted complaint. Verified Support Sep 05, 2018 HealthKart Customer Care's response Hi Girish, Greetings from Healthkart. As per telephonic conversation with our support team, we have already investigated the matter with the vendor & our relevant sources and after that final resolution has been shared with you. Please be informed that we have proofs available with us that the correct product was sent to you with proper importer sticker on it so we would not be able to take any action on same. For any further concern please get in touch with our customer support team at[protected].(Monday to Saturday from 10 AM to 7 PM). Thank You Stay Healthy Team Healthkart | |||
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