Helios Watch Store — scratches on dial

Parikh Bikes

from Surat, Gujarat

Address:

Surat, Gujarat, 395006

We had purchased a watch from your V.R. mall, Surat branch. At the time of purchasing this watch, it was committed by your dealer that there will be no scratches on your watch. But presently we see that there are so many scratches found on outside dial of the watch. We met your dealer but they did not give us any satisfactory answer. Kindly look into the matter and do the needful. Ref: Doc. No.[protected] Dt:26/01/2018

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Helios Watch Store customer support has been notified about the posted complaint.

Jul 12, 2018

Updated by Parikh Bikes We had purchased a watch from your V.R. mall, Surat branch. At the time of purchasing this watch, it was committed by your dealer that there will be no scratches on your watch. But presently we see that there are so many scratches found on outside dial of the watch. We met your dealer but they did not give us any satisfactory answer. Kindly look into the matter and do the needful. Ref: Doc. No.[protected] Dt:26/01/2018