Herbalife / Herbalforhealth.co.in — I am not getting any information about my order.

I had ordered my medicine on 15th August which got returned by courier and today it has been 1 month, even customer care people are not able to help, Tell me when will I be able to get my medicine, if you people have such service, then soon the trust of the customers will be lifted from your company. Help me and try to send my medicine to my home as soon as possible have also mentioned the request number in which I have filed complaint more than 4 times(REQUEST ID NUMBER :[protected].but got no satisfactory reply please help and resolve it.