I am Kush Garg and I purchased Hero Optima on 9 Feb, 2020 from GoGreen Bikes sector-21, Chandigarh . I am facing problem in scotty's battery and writting this complaint for the same.
Due to exhaustion of battey we got if replaced with new one on August 19, 2021.
The new replaced battery didn't worked properly and we got it replaced on 15 Feb, 2022 under warranty period only. The replaced battery was of Amptek not Hero. The replaced battery worked only 3 months and we again got it replaced on 22 May, 2022 under warranty period. This was replaced with very difficulty as the dealer was not responding and made us wait.
Now the replaced battery has again started giving problem in 5 months only. In October end the battery gave very less milage. And now it works only for 10-15kms. And when I contaced GoGreen Bikes they told that they can't help me in any way and I need to get it replaced with a new one only.
This behaviour is not accepted. Why is the battery not working for its committed life? I am a class 12th student and daily have 3 tution classes for which I travel by my Electric scotty, but due to the problem I am not able to attend my classes and facing very much problem in studies. You must be aware that Board Examinations are also approaching.
Please help me in some way. Please get it replaced or get it repaired as spending so much moeny is not easy for us again and again.
Please help me in any possible way as soon as possible.
Thank You
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