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Hero Electric — Bike ordered

I have order a electric bike model : NYX-ER in silver colour on 1/7/2021 but it's been a 3 months still I didn't not receive the bike and their is no proper response with local dealer, he always telling the alternative dates or telling to take back the money. But I need bike only.
Bike ordered
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Sep 30, 2021

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    Hero Electric
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    10%
    Complaints
    229
    Pending
    0
    Resolved
    24
    Hero Electric Phone
    +91 11 4182 0000
    Hero Electric Address
    50 Okhla Industrial Estate (Phase III), New Delhi, Delhi, India - 110020
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