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Hero Electric — my service and service book

Dear sir,
we are from mathura uttar pradesh. we have purchase hero electric bike name hero optima plus on 25/06/2018 from jaggi motors Mathura. on the time of purchase they told us there is no requirement for service, Its low maintenance and Eco friendly, we purchase this because its good for environment. After sales they refused for all that. now after six months i am facing problem with bike i went to dealer and told him regarding problems. now he demanding for service book. we told him that we are having bill and you gave us this only but he refuse for all. after that i said sir you must have records of selling this bike. form that u can check. i requested him to solve my problem but he refuses. if the companies like hero do these kinds of thing with there customer and even there dealer misbehave with customers. i ll never recommend any one regarding hero electric bike. because of poor services. i have attached the bill with this mail.
mob: [protected]
my service and service book

Complaint Status

[Jan 29, 2019] Hero Electric customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet


I am regret to say that I purchased a scooty Optima . It is not giving good average it gives average of 10 to 15 it's my humble request that you will Send your technician to resolve it or you can replace it it is in the warranty period
Your costumer
From saharanpur j

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