| Address: | wz-41 shadipur main bazar |
SIR,
I, Avinash Kaushik booked a scooty from hero electric named optima hx (dual battery) color blue on 07 September 2021 wide order #HE-LIVE[protected], and the company assured to deliver within 60 days. I was go to imperial cycle company karol bagh and request to deliver my scooty but the dealer said that the supply of the company is short so I give you in next lot. he wast our 6 months, on every month he gives us to excuse and excuse. Then I call to the company many times but there is no response from their side. After that, I mail to their official e-mail info.electric and request to look my matter but there is no response and they mail us to connect with your nearest dealership. I go to the dealer again and I found that the issue scooty to those who booked after my date. I question him he said that I can only deliver the scooty which I booked at my counter not online from the website I found that he take some extra money for that. I complained to the company, they ensure that we can solve the matter in 48 hours and contact you, but nobody contact me. I lost my job due to lack of this scooty. I request you to look at my humble request. I am very thank full to you.
but the dealer of
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