Hero Electric — Optima HX dual battery problem and seat lock problem

Address:

Kadapa AP

I had purchased optima HX dual battery 10 months before. Iam facing a battery performance problem in one of 2 batteries. One battery is giving approx 60 kms but another battery giving only 15-17 kms. I had struck so many times in middle of journey. Showroom person saying that there is no problem in battery and perfect after testing but I don't know whether he tested property or not since I had faced repeated problem by that battery. They are not ready to replace it which is having 5yrs warranty.
One more problem is that seat lock is unable to opening. By this problem I am unable to charge since charger is inside and unable to change battery switch.

Tragedy is that battery level indicator shows full in all percentage and off when drains fully. We don't know about how much is there to drive and how much have to charge. It has to to blindly.