Hero Moto Corp — bad service provider and miss behaviour to customer

2 Reviews
 Manoj Subudhi on Mar 9, 2018
I am durga prasad senapati from village-kushapalla, p. S-begunia, dist-khurdha is hereby inform you that i had purchased a glamour bike whose chesis number-mbljar027hgj44879 and engine number-ja06erhgj53532 on the date of 25/12/2017 in my nearest rashmi hero showroom which is situated at begunia.
When i requested for my insurance paper and registration number they are neglected for providing me my paper. After a long time about 1month later they are provided only user manual and insurance paper but not gave me my bike registration number. While i claim for that registration paper the owner of that showroom bharat babu told me that your bike converted 3g to 4g, so it takes much more time. Then i replied that i had already paid all the fees for my insurance and registration fees why it takes much time. Then he replied that do what ever you want, i can't provide your documents. I am surprised to see that bad behaviour towards me.
Also 2times in bhubaneswar due to incomplete bike documents i have been charged 2000 rupees in bhubaneswar traffic.
So therefore i request you to be good and kind enough please solve my problem and immediately take quick action. And provide me all documents as soon as possible. Otherwise i put a consumer case or file a case in police station

Complaint Status

[Mar 09, 2018] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0


I Lost my service book. I have only completed only 1st Service. My Model is hero Glamour Sx with no. OD14L 9938. Pls issue me a new service book otherwise I can not get the hero service

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    +91 11 2614 2451
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    Hero Moto Corp - bad service provider and miss behaviour to customer