Hero Moto Corp — shock absorber damage

Hero Moto Corp — shock absorber damage - low/bad quality

A Asha Syed

Hi! This is Rahuman G from Cuddalore and I've replaced my shock absorber for the first time after buying a bike 2 years ago. How come the same company had placed the shock absorber of their brand which lasted for 2 years and suddenly when I change the absorber from the same brand it gets damaged within less than 2 months? I have attached the invoice and the damaged product. Is this a brand's mistake on quality???? Please help me to sort it out. +3 photos Was this information helpful? No (0) Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint. May 13, 2020 Updated by Asha Syed It was bought from a Cuddalore's Hero showroom.
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HeroMotoCorp

from Delhi, Delhi

Dear Sir,

We are extremely sorry for the inconvenience caused. We request you to kindly share your Registered Mobile Number and Dealer showroom name and state with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp