Hero Motocorp — 0 rating for all in prasad motors

Address:Hyderabad, Andhra Pradesh

Its really surprising that how you guys got 5 ratings from a customer. Please have some manners and basic respect in treating a customer. Except telugu, nobody knows a single language. While entering in the service form, a guy is writing "DICK OIL" Instead of disc oil. Woow what an english. Such a big show room you have and you have not trained your people to know some basic english at all?. Pathetic. Wile taking for delivery after service, nobody was there to guide me like what did they change in my bike and what service they made. One guy told me to go to the counter n pay the bill, thats all. My bike was standing outside with key on it. I could have taken my bike without even paying the bill. Or sombdy cud ve stolen my bike. Such a carelless people you all are. And the guy in the counter doesnt even know what changes were made in my bike, he just took my card n swiped it and gave the bill tats all. When i asked about the points available in the so called GOOD LIFE CARD, HE did not even checked and straightly told. It s not working. What kind of behaviour is this with a customer. Seriously i will not recommed your service centre to anyone in hyderabad. Thank God this was my last service for my bike. I won even come to you from next time. Thanks for the worst experice. There s no option to give 0 star. Or else wud ve given that.
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the trouble caused. Please share your Registered Mobile number, and VIN (Vehicle identification number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp

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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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