Hero Motocorp — A showroom at Anantnag J&K by the name of JAN MOTERS is misbehaving with customers and not providing the spare parts

Hello sir
I have purchased glamour ibs disc type in 2019. It's IBS break master cylinder is leaking due to which its ibs is not functioning. I want to the showroom for the cylinder and it was not available. I asked them many times to order the product but they refused to order it. I visited many times to the showroom but they misbehaved and refused to provide the products including a rear Mudguard of glamour ibs sx which was available at the showroom.

The showroom is the authorised dealer of your company. Now I request you to provide the products including;
1IBS Master cylinder for glamour ibs disc type
2 Mudguard for glamour ibs sx 2019.
from any other showroom or ask the dealer not to misbehave the customers and provide the products through him thanks
Imtiyaz.