Hero Motocorp — accidental damaged parts not replaced since more than one month time

Address:	Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
Website:	Hero motor

Hi, my new maestro edge, soothing night star model met with an accident on 28th march2018 in which the front parts got damaged and need to be replaced. Insurance surveyor cleared the claim on 31st march18 and since i am struggling to get my scooty back, even after my regular follow up and calls i got the same reply from the showroom that we have not yet received the parts from hero, the purchase order date of the parts is 5th april18. I want to know is so much time is required to dispatch the parts from the hero company? In this way how you will be going to manage all over india service? I think your team is getting lazy and the management needs to take strict actions otherwise the complaints posted here are self sufficient to say that it's enough now for hero.
It;s more than one month my scooty is laying in your showroom amar auto-masat-silvassa and now i have also not feeling any need of it because i have managed my daily work without it. So please take my scooty back and return my purchase amount because this will be easy for you.

Regards
Ankur shukla
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