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Hero MotoCorp Complaints & Reviews

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Last updated Mar 27, 2023
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34, Community Centre, Basant Lok, Vasant Vihar
New Delhi
New Delhi District
Delhi
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110057

Hero MotoCorp Phone Numbers

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1 800 266 0018
4591
1278
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+91 11 2614 2451
2256
615

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Hero MotoCorp reviews & complaints page 29

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Address:Hindaun city

We purchage a hero honda deluxe bike in May 2021. Now bike's fuel pump fuel pump in warranty peeoiod.but service center charged fuel pump prices 2574/-
Please solve this issue
Regards...
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Address:No.Q-80 police quarters sirsi circle, Chamarajpet Mysore Road

I'm from BENGALURU. Since 6 years I'm running Hero Passion Xpro bike. I bought this from Max Motors Rajkumar Road BENGALURU. Every time I'm facing bad service from this dealer. They won't service correctly. They only look to change the parts unnecessarily for making money
Hero MotoCorp customer support has been notified about the posted complaint.
Dear Sir,

Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
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    Recently had my bike servicing in palakonda hero showroom on December 28, I told him about the bike complaints but did not resolve them. The engine automatically stops when closing the clutch and brake while the bike is running. and readings and service instructions are not adjusted, And bike front area plastic screws are not fixing
    Hero MotoCorp customer support has been notified about the posted complaint.
    Dear Sir,

    Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

    Regards,
    Team Hero MotoCorp
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      I have booked hero xpulse 200 4V at southernhero showroom medavakkam, During the booking I have choosen bike colour white and blue, waited one month after one month showroom people said red colour only available sir if you need white you have to wait another 2 months, so i accepted the red colour, now they are telling it was pending with RTO APPROVAL, if you don't want wait please cancel the bike we will return amount by check, this is way of handling customer,

      Already two month gone still waiting for delivery,

      Already i have registered a complaint with hero they simply forwarded the complaint to showroom again the same show room people contacted and closed the ticket without delivering bike, i have paid 80 percentage of money in advance,
      +2 photos
      Hero MotoCorp customer support has been notified about the posted complaint.
      Dear Sir,

      We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Bike Model Name with us on app.[protected]@heromotocorp.com for our representative to connect with you.

      Regards,
      Team Hero MotoCorp
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        Address:Mohania

        200r parts are not available in market
        Hero MotoCorp customer support has been notified about the posted complaint.
        Dear Sir,

        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

        Regards,
        Team Hero MotoCorp
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          Address:GANDHIDHAM

          REG NO: GJ12EH4076
          VIN NO : MBLHAW142L5K88471

          Dear Hero Motocorp Team,

          Hereby I Vishnu Ahuja Want To Complaint Against Hero Service Gandhidham Branch Workshop Manager & Whole Team Due To His Poor Pathetic Service Regarding My New Bike Facing Issue In Self Start, Kick Start Issue & Many Other Minor Problems Brake Chain Whenever I Give Vehicle I Am Not Satisfied With this 3rd Class Service, , its just 10th...
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          Address:Duggar Hero MotoCorp Khadwa

          I Bought My Xtreme 200r On 19 Sept After Not Even A Year Engine Issues Occured Bike Was At Patwa Hero Indore For 2 1/2 Mnths Then 6 Mnth Later Bike Disk Plate Changes Costed Me About 8-9K Then Today I'm At Duggar Hero Khadwa Again Cause My Bike Stopped 40kms Away Yesterday At 11 PM Now This Morning Me And My Father Towed My Bike To Duggar Hero Khandwa... We Just Got Fed Up With This Hero Product... Need A Justifying Solution Soon From Hero's Side..
          +1 photos
          Hero MotoCorp customer support has been notified about the posted complaint.
          Dear Sir,

          We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer showroom name and state on app.[protected]@heromotocorp.com to help you further.

          Regards,
          Team Hero MotoCorp
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            This is my third visit to the service agency of hero motor Corp for the third service and the servicing charge is too much high even the paid service cost less than their free service the servicing cost is 890 and my bike is running fine and there is no problem but the service center is adding unnecessary things I don't know why
            Hero MotoCorp customer support has been notified about the posted complaint.
            Dear Sir,

            Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com for our team to assist you.

            Regards,
            Team Hero MotoCorp
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              Bad quality of parts in new vehicle
              Hero MotoCorp customer support has been notified about the posted complaint.
              Dear Sir,

              Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details on app.[protected]@heromotocorp.com to help us in resolving your issue.

              Regards,
              Team Hero MotoCorp
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                Address:Ramanayyapeta Kakinada

                I'm having the Scotty Pluser plus. Thus is second time to face problem in service garage hero show room. They are not servicing the vehicle properly. After servicing the scooter will not be self start I'm also intimate the service manager of garage. Along with submitting online complaint
                .thank you
                Hero MotoCorp customer support has been notified about the posted complaint.
                Dear Sir,

                We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details on app.[protected]@heromotocorp.com to help you further.

                Regards,
                Team Hero MotoCorp
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                  Address:Jalore

                  Sir,
                  Mene HF Deluxe BS6 new model Sarda Motor Jalore se Purchase ki Thi, Meri 1st and 2nd service ho gae he and 3rd service due he. Lekin meri Bike ke engine se oil nikal rha he or pure engine par oil se dust ho rhi he. bike ko liye hue abhi 5 month hi huye he etne jaldi bike se oil nikalana mere bike ke liye kharab he
                  +1 photos
                  Hero MotoCorp customer support has been notified about the posted complaint.
                  Sep 11, 2022
                  Updated by Dinesh Vaishnav 1
                  Bad quality new bike bs6 model I want refund
                  Dear Sir,

                  Kindly share your Registered Mobile Number / VIN (Vehicle identification number) with us on app.[protected]@heromotocorp.com to help you further.

                  Regards,
                  Team Hero MotoCorp
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                    Address:#792, 9th cross triveni road, Yeshwanthpur

                    [protected]@heromotocorp.com

                    Dear Team,
                    My name is Bhakta Vatsala from Bangalore and this mail is regarding a complaint on Sai Motors (Peenya, Bangalore). My Story goes on like this; I bought a new bike from Sai Motors (Mathikere Branch, Bangalore) on 1st Week of October 2021 (Bike No KA04 KF 9457) and just after 2 weeks after the purchase on 16th October 2021 the worst thing happened to my bike, a truck hit my bike...
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                    Address:Noida

                    Dear sir my name is shashank tripathi I have taken by finance from your company but noc still not received pls provide my noc asasp. My bike number is UP16BC4037
                    Hero MotoCorp customer support has been notified about the posted complaint.
                    Dear Sir,

                    We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number), Bike Model Name and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                    Regards,
                    Team Hero MotoCorp
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                      Dear Sir,

                      I have purchased the Hero Passion Pro from Singla Hero Agency. I gave my bike details below:

                      Date of Purchase:[protected]
                      Bike Number: UP16CR2824
                      Chassis Number: MBLJAW146LHK09335
                      Engine Number: JA06EWLHK10652

                      I have a few complaints about the staff's behavior and the service that requires your attention.
                      1. I keep visiting Singla for my bike service regularly....
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                      Address:Bhuj, Bhuj

                      On 10 December 2021 . My bike splender Plus ( gj 12 DK 1891 ) was serviced by K.D.Auto service station bhuj due to small accident of steering ..

                      After 1 month steering of bike is jamming and pulling one side on road...

                      I contacted to service station but they are not helping me and doesn't receive any phon

                      Pls help and solve my problem as early as possible
                      Hero MotoCorp customer support has been notified about the posted complaint.
                      Dear Sir,

                      Sorry to hear about the trouble you faced. We request you to provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help us in resolving your issue.

                      Regards,
                      Team Hero MotoCorp
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                        Address:1/2, Sneh Ganga, Shankarseth Road, Hero T Junction, Swargate, Pune, Maharashtra - 411037.

                        I have placed my glamour bike for first servicing on 09/01/2022 in morning 8.55, first issue is service center opening timing is given i.e. 8.30 at morning but no any staff was available on the same time. next mr akash has attended me and collected my for service purpose at that time no any issue has placed by me, and akash has confirmed that bike will be released between 12-1 pm itself, but no any call or msg received from the company/service...
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:Prudhvi showroom, Tirupati

                        I have purchased Hero Pleasure+ (VX) B6 model bike on February 2021. After purchasing I faced self start @ kiker problems Many times put for service they changes 2 batteries but problem cannot solve. I waste my amount to purchase this bike. Many times I put leave to my job to put bike in service center. I purchased unhappy without peace after getting this bike. The Family members continuesly scolding me when ever the bike cannot start.
                        The purpose & need of purchasing bike is not solved. With in 11 month 9 times I put bike for service. More time spend to put bike in service center. I feel very hard. I need justice.
                        Jan 10, 2022
                        Complaint marked as Resolved 
                        Bike No. AP39JA1906
                        Hero MotoCorp customer support has been notified about the posted complaint.
                        Jan 12, 2022
                        Updated by Nagaraju0001
                        My Bike No: AP39JA1960 again put for repair in the service center on 10/01/2022. The Service center GM told it is manfuring problems, we cannot rectify it. The people need to come from hero motocorp, put your bike for two day. But two also completed no one can inform about bike status. Kindly take it serious slove the problem

                        Dear Sir,

                        We regret the trouble caused. Kindly provide your Dealer Showroom Name and State on app.[protected]@heromotocorp.com to help you further.

                        Regards,
                        Team Hero MotoCorp
                        Nagaraju0001's [Complaint's author] reply, Jan 11, 2022
                        PRUDHVI AUTOMOBILES
                        #23-8-51/11, JAYASANKAR NAGAR BESIDE RASS BUILDING, AIRBYROAD, TIRUPATHI URBAN, CHITTOOR, 517501, AP, INDIA
                        STATE CODE:37
                        Nagaraju0001's [Complaint's author] reply, Jan 12, 2022
                        My Bike No: AP39JA1960 again put for repair in the service center on 10/01/2022. The Service center GM told it is manfuring problems, we cannot rectify it. The people need to come from hero motocorp, put your bike for two day. But two also completed no one can inform about bike status. Kindly take it serious slove the problem
                        Dear Sir,

                        Thanks for providing your details. With respect to your complaint[protected], we request you to contact your Hero MotoCorp dealer for further support.

                        Regards,
                        Team Hero MotoCorp
                        Dear sir
                        I purchased glamour fi 125cc bike on dec-2017.
                        On nov-2021 I have bike engine light issues its always blinks and bike not starting, I changed everything in my bike battery wirring wall key set spended 9000 in repairing but till now my bike not started now I decide to return this bike in agency
                        I repaired my bike in agency rewa badrika agency
                        Kindly do need ful for me or change my bike I will pay extra amount kindly provide new bike
                        20 to 30 km toe my bike by walking how to I manage its effects my finicial problem and job also
                        Wat will I do please suggest me
                        My no [protected], mail id= Mishra.[protected]@gmail.com
                        Bike no= MP17MR7248
                        HeroMotoCorp's reply, Jan 31, 2022
                        Dear Sir,

                        Apologies for the unpleasant experience. Please share your Registered Mobile Number / VIN (Vehicle identification number) on [email protected] for our team to assist you.

                        Regards,
                        Team Hero MotoCorp
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                          As a renowned company HERO, it is a matter of concern that I was being duped by your franchise workshop dealer Dhawan Automobiles in the name of full work from scratch of the engine of my Maestro Edge Scotty(2016 model).

                          Around last week of September, I approached your workshop dealer named Dhawan Automobiles located in Patta Bohri, Jammu, 180001 for the servicing, replacing body parts and other essential works of the engine...
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                          Address:At gunjala, Ta detroj

                          Please sholve my bike problem
                          Mere bike ko replace kardo ya fir engine change kardo
                          Hero MotoCorp customer support has been notified about the posted complaint.
                          Dear Sir,

                          We are extremely sorry for the inconvenience caused. We request you to share your Registered Mobile Number / VIN (Vehicle identification number) and Dealer details with us on app.[protected]@heromotocorp.com for our representative to connect with you.

                          Regards,
                          Team Hero MotoCorp
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                            Address:SRI NARAYAN AGENCIES SAHABGANJ CHANDAULI

                            In the application of Hero Bike Loan, the mobile number of some other person is being filled instead of filling the mobile number of the customer.
                            There is a customer -
                            Name - Dinesh
                            Address - Rohakhi Khakhra, Contact - [protected],
                            This customer's mobile number has been replaced by my number - [protected], which is wrong, he is using the wrong number in the financier loan application. Please try to stop it.br...
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