Hero Motocorp — bad service and bad product

Address:

754202

IN 2017 we bought CBZ Xtreme (Black, Red) From Gurdas Motors which is under Sunny Motors of Cuttack. We have also paid the whole amount in advance before delivery. they delivered after 7 to 8 days of payment . when we saw the condition of the bike we refused to take it but they said that your bill is done so they can't refund the money. And also told that they would give the best service . But when they delivered it the speedometer and fuel meter was not working, so we complained about it then they told that they would solve that problem but till now it has not been solved. From the beginning the bike sounds a lot and when we go for servicing the chain socket is to be replaced, this is to be replaced and many more . so we are in a great loss by buying that useless item . And now we are thinking to sell it but no one is ready to buy it by knowing its condition. The service of that showroom is so bad that such showroom should be closed and their dealership must be cancelled . Not only me many more customers are dissatisfied with their service .

So I request you to take severe action against that Gurdas Motors which is under Sunny Motors Of Cuttack. And kindly pay attention towards my problem and solve it as soon as possible.

Contact Me On my Mobile No. - [protected]
Vehicle No- OD 05 Z 8191
Owner - Ananda Chandra Sahoo