Hero Motocorp — Bad service and wrong quotations on bills

Address:411038

I purchased hero splendour pro in the month of june from hero affiliated showroom called "savvya hero showroom" located at nulstop, pune.
Quotations given to us contained a difference of 465rs (Rto and insurance bill combined). However they never returned the money themselves until we brought the same to their notice. Even after bringing this to their notice, it took 1 month for the money refund where the manager who is supposed to sign on the check was most of the time absent at the showroom.
Manager and the accountant were not very helpful and arrogant about this fact. Also we received service book 1 month later the issue of motorcycle.
Here 465 rs is just the difference, they agreed to give back. Exact difference was even more. They claimed that 200 rs is their commission and 200 rs is for the agent in rto (Which is corruption) of whose bill they cannot give.
I request you to take strong action against this showroom to avoid further loss of other people who may fail to notice this differences.

I can submit the photocopies of the bill differences for further enquiry if required.
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,
I have purchase Hero HF Delux from Shivang Auto near ITI signal trimbak road nashik. on 01/07/2016
i have given my bike to service center on 19/09/2016 for startor problem
but no one has check my bike and not telling me any reason.
JC/No:- 1755
MH15FJ7793
Ramkaran Raghunath Singh.
I am purchase of Ignitor Bike jan 2011 and regular bike services on Kukreja Hero Moto Munirka New Delhi . My bike metre two time replace but don't work properly. necessary and action Please.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6252
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information