Hero Motocorp — Bike engine making noise

Address:	Unnao, Uttar Pradesh, 209861
Website:	www.heromotocorp.com/en-in

To
The Head of Service Department
Hero Moto Corp

29th December, 2016

Respected Sir,
It is to inform you that I have bought a bike named Splendor I Smart 110 on 30th August 2016 from Northern motors kanpur. After three months There was a sound from the engine of the bike while riding. I went to get it repaired from an authorised Service centre/ the northern motors. The mechanic told me that the timing chain is creating sound that you experienced. So I made it changed as his advice to the service center. After one month of getting bike repaired it again started making sound as earlier.
I am not satisfied with the servicing of northern motors kanpur. How can they deal a common person like this who doesn't know any abcd of bike repairing and totally dependent on the service center ?
I am really disappointed as my new bike is giving me a feel like it is old one.
Please look into the matter as early as possible and get a solution of my problem so that I can enjoy my ride comfortably.
Here are the details of the bike -

Name of the owner -NIRAJ KUMAR
Vehicle no. -UP35AJ7258
Engine no. -JA06EPGHH14856
Chassis no. -MBLJA06AXGH14616
Invoice no.[protected]SINV[protected]
Insurance no.-3005/3360597/10035/000
Date of invoice.[protected]
Date of first servicing[protected]
Date of first repairing - November 2016
Contact no. [protected], [protected]