Hero Motocorp — Bike Purchase Commission Charges And Not Providing the Bike Purchase Invoice

Address:AT SATEWADI POST NAIGAON

I have purchased Hero HF Deluxe MH-16 CW 8056 from Mohit Auto Jamkhed Pin- 413201 on 25th June 2021.
As per the deal the on road price was 67000 ( Including all the charges of RTO + Bike handling + Insurance etc. ) On the same day I made the 20000 as a down payment . The remaining amount for the bike will be paid i.e 47000 + 3500 (Finance Processing fees) = 50500 from the LTI finance. When i asked for the bill copy they denied and give the explanation orally. They mentioned that they took 2000 as a commission charges and out of 2k they have to pay 1k to their Main dealer Said Deep Hero Ahmednagar.

As per the LTI finance statement the sanction amount and disbursement amount is respectively 54876 and 50071 which is higher than the remaining balance stated above
( Rs. 50500). Due to this mismatch in amount I asked to Mohit Auto Jamkhed for the invoice copy and insurance copy but they are not providing the same. They are saying that Purchase Invoice and Insurance will be delivered from RTO with your RC book.(what a nonsense is this)

From last one week i'm asking for all documents but not a single document has been provided to me. This is unexpected and will not tolerated any more.

Questions:

What kind of commission ? is it legal from Hero MotorCorp?
Why the are not providing the Tax Invoice and Purchase invoice?
Because of their commission amount finance amount is more so have to pay more interest for the same. who is responsible? and why should i pay more?
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Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Please accept our sincere apologies. We request you to share your Mobile Number with us on app.[protected]@heromotocorp.com for our representative to connect with you.

Regards,
Team Hero MotoCorp

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