Hero Motocorp — bike service

 
4 Reviews
Porur, Chennai, Tamil Nadu, India
 Raju Vissu on Mar 15, 2019
Hi team,

I am doing my bike service in the authorized service center. Every time they will change the engine oil and collect the money.. This time they informed bike bore problem white smoke is coming you drove without oil... Hero honda service centers are cheating the customer.. It is not at all fare.. I am going take this to social media..

Thanks
Raju v

Complaint Status


[Mar 15, 2019] Hero MotoCorp customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

I took my new vehicle on 30/1/19 destiny 125. On 20/2/19 while driving it suddenly got accelerated of its own and it was a close call. It would have ended in an accident. How this type of incidents can happen in 20 days from delivery date.
The behaviour of service centre employees is worst.
They take more than 1hr 30 min to book the bike for servicing.
And every time the delivery is 2 hrs late than the scheduled delivery time.
They start the work when I arrive at the delivery time to take my vehicle.
Dear Raju,

Apologies for the unpleasant experience. Kindly share your Bike model, Mobile number and Dealer details with us on Email ID app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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    Customer satisfaction rating
    2%
    Complaints
    3257
    Pending
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    Resolved
    70
    phone
    +91 11 2614 2451
    +91 11 2614 4121
    location
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    Hero Motocorp - bike service