Hero Motocorp — Bike service related complaint

Address:

GURU KRIPA, 150 VELACHERY-TAMBARAM MAIN ROAD,UNITED COLONY,BHEL NAGAR,MEDAVAKKAM,CHENNAI - 600100. PH - 7397252999

Dear Managers,

My name : MAGESH KANNAN A
BIKE NAME :MAESTRO EDGE 125 DRUM BRAKE ALLOY WHEEL BS VI
BIKE REG NO : TN 14 Z 4083
Complaint on : SMC HERO(SOUTHERN MOTORCYCLES - HERO MOTORCORP MEDAVAKKAM-600100)

I have given my bike for service at above said showroom today (28/01/2023) morning 8.30 am and i have visited the showroom at evening 7 o clock for collect the bike from service.They are delever the bike without water wash .Once find out the problems i asked the bike service supervisor as why you are deliver the bike without water wash and did only air spray cleaning?? and shouted to them. He said i am unaware about that now bike service is closed and will come on Monday after 11 o clock. They are behaving very rudely and answring without any responsible.

I am really upset and got anxiety about the company serviceing to the customers. How dare they deliver the bike without finishing the full work. i am seeing everthing in mirror screen they dit only air spray and deliver the bike withoin 10 min. Without servicing they collected money Rs.780/-
I am telling that people like "once i enter the showroom after only they have take the bike and did quick service without water wash within 1/2 an hour. At thetime my bike was very ugly and dirty .After that only the sayning come on Monday again for water wash.
What is this??? i need to take one more holiday form office for bike service???.

As i have 2 advocate in my family i will escalate thsi issue at consumer court .

world no 1 worst bike service at SMC HERO MOTORCOP IN MEDAVAKKAM. I will tell to my all friends and face book, twitter follwoers to avoid the HERO MOTOR buying and itis simply waste.
I hope your team will take quick action on that company .

Thanks and regards
MAGESH KANNAN
[protected]
[protected]@gmail.com