Hero Motocorp — bike was taken without assuring of parts availability at dealership.

Address:

Lucknow, Uttar Pradesh, 226030

I’m a Hero customer since 2004. My bike was at sunil auto sales, Lucknow. I took my bike after small crashed which completely damaged my RHS. SAS team informed me before giving my bike that they can open a job card it will get my bike done within 3 days. Till yesterday parts for my bike was not available with them even after regular commitment since first week of June 2019. Right side front fairing and indicator is basic component and was expected to be available anywhere in territory’s I that it can be arranged in three days as also committed by SAS team. Kindly look into matter as I couldn’t use my bike for 10 days and still no work done on that job card which was closed as I needed my bike
Service centre : Sunil Auto Sales, Lucknow.